What Are the Benefits to Direct Access?

When you reach out to us directly, it means you…

  • Get quicker access to physical therapy care
  • Save time and reduce your healthcare costs
  • Start care when YOU decide it’s time. You choose when to get help.
  • Minimize disruptions in your care plan and keep your recovery moving forward
  • Avoid unnecessary tests

Direct access is great for anyone experiencing:

  • Back or neck pain
  • Sprains, strains, and sports injuries
  • Joint pain (shoulder, knee, hip, ankle)
  • Post-surgical or post-injury rehab
  • Balance, mobility, or vestibular issues
  • Headaches, TMJ, repetitive stress injuries

If our doctors identify something outside our scope, we’ll refer you to the appropriate healthcare provider.

Why Choose Direct Access at Trailhead Physical Therapy?

  • No referral needed — Book right away!
  • Expert evaluation first — We save you from unnecessary delays in your care.
  • Many insurance plans allow for direct access—We will assist in determing if yours is one.
  • Fast scheduling — Appointments are usually available within 24–48 hours, and we’re open Monday through Friday from 7 a.m. to 6 p.m.

Book Now

Steps for Direct Access

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1. Book your appointment

Call us at (480) 454-4698 or request online.

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2. We verify your insurance

We accept most plans and will help determine if your plan is a direct access plan.

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3. See your licensed physical therapist

We'll perform a thorough movement evaluation—assess your condition, discuss your goals, and begin treatment the same day

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4. Get a personalized care plan

Your therapist will design a plan including hands-on manual therapy, targeted exercises, and a custom home routine to support your recovery.

Frequently Asked Questions

Do I need a referral?
No — all 50 states, including Arizona, allow you to see a PT without one

What should I bring?
Photo ID, insurance card, clothing suitable for movement, and any medical paperwork (if applicable)

When can I come in?
We’re open Monday through Friday from 7 a.m. to 6 p.m. We can usually see you within 1–2 days

For more FAQs about insurance, appointments, or what to expect, head over to our FAQs page

Request An Appointment

Request an Appointment

Take control of your physical wellbeing today. Request an appointment and our patient care coordinators will schedule your initial evaluation.

Request Now